Blackhound Optics Shipping Policy:
The cost of shipping is built into Blackhound Optics’ already affordable pricing structure. We have, do, and will continue to provide our customers with Free Ground Shipping on all purchases, returns, warranty claims.
Should any customer request expedited shipping, Blackhound Optics will credit the expedited shipping (i.e. Overnight & Air Shipments) total with the calculated ground shipping rates to the same address.
Blackhound Optics may provide complimentary expedited shipping options, at our discretion, for any reason including warranty replacement, promotional distribution. These shipments should not be considered to be normal business practices, and are not a guarantee similar shipping practices for similar instances.
Customers requiring expedited shipping are encouraged and invited to contact Customer Service at (770) 910-7749.
Every Blackhound Optics product is covered by the Blackhound Guarantee:
Blackhound Optics stands behind our products, and provides a fully-transferable warranty on all materials and workmanship, for the lifetime of your rifle scope. If your scope is defective, fails to perform, or suffers non-cosmetic damage that affects its function, during normal use – we will replace your scope at no charge to you!
While Blackhound Optics may consider customer return requests on an individual, case-by-case basis, purchases made on our website are generally considered ‘final’, upon delivery, unless the condition of return is for replacement via the Blackhound Guarantee.
Customers requesting a return are invited to contact Customer Service at (770) 910-7749.